FAQs

Your questions answered

About the clinic

Can I park at the Clinic?
The clinic has ample private parking directly outside, allowing easy access.

Is there disabled access?
Parking immediately alongside the building allows easy access to anyone with mobility requirements. We have treatment rooms on the ground floor and our spacious reception provides a comfortable waiting area for everyone.

Do you have a disability policy?
OUR DISABILITY POLICY STATEMENT
As a leading provider of Podiatry, Chiropractic, Massage and Hand & Foot treatments, we strive to ensure that no patient or client is denied access to our services because of their disability. We will modify our services whenever we are able, in order to meet the specific needs of our patients and clients.

Do you have a client confidentiality policy?
We comply with the 1998 Data Protection Act by ensuring that personal information about patients is processed fairly and lawfully, and will only be shared with the specific consent of the patient.
We need to keep a comprehensive and accurate record of personal data about patients in order to provide safe and appropriate care. We are required by law to hold this information for eight years for adults and until 25 years of age for children, which ever is sooner, after which it will be destroyed.
Data is held in the practice computer and in a lockable manual filing system. The information is not accessible to the public and can only be viewed by authorised members of staff. Our computers have secure audit trails and are backed up routinely.

Which payment methods do you accept?
We accept most major credit cards as well as payment by cash.

Am I covered by my health insurance?
Chiropractic and Podiatry treatment is covered by most private health insurance companies although you should check with us and your provider before proceeding.

Compliments and Complaints?
We are committed to providing a high quality service at all times and we are always looking for ways of improving how we work. Our patients and clients are very important to us and we welcome all feedback to help us maintain and improve our service.

About Chiropractic

Why see a Chiropractor?
Restricted movement in joints can be the cause of aches and stiffness. Chiropractors use their hands to identify restrictions before manipulating and mobilising joints to improve range of movement and reduce pain. During your consultation you will be asked about your symptoms before a thorough examination to find the underlying problem. To help prevent symptoms recurring, your chiropractor will give you advice about posture and exercise and may recommend that you see one of the Massage Therapists for specific muscular work to complement the treatment.

What is Chiropractic?
Chiropractic is a primary contact health profession that specialises in the diagnosis, treatment and prevention of conditions involving the joints, muscles, ligaments and nerves and their effects on the function of the nervous system and general health.

Who can benefit from Chiropractic?
People of all ages can benefit from chiropractic treatment. Chiropractors treat not only backs but can also help with other musculoskeletal disorders such as aches and pains arising from the neck, shoulder problems, leg pain and sciatica as well as sporting injuries.

Can lifestyle be a factor?
Modern living gives rise to most of us spending long periods of the day sitting in cars, at desks or in front of the TV. Choose your chair with care. Avoid those that offer little support and cause you to slouch. Take breaks from your PC, get up and walk around the office regularly.

How can I help myself?
Avoid twisting your lower back when bending down or reaching up. Keep your back straight and bend your knees when lifting and remember we see as many injuries from lifting a light weight as heavy ones. It’s all about good posture when lifting. Lack of exercise doesn’t help, a twenty minute walk every day keeps your joints and muscles mobile.

What does Chiropractic treatment involve?
Treatment consists of a wide range of manipulative techniques designed to improve the function of the joints, relieve pain and ease muscle spasm. Your treatment will be supported with individual advice and guidance about lifestyle, work and exercise in order to help manage the condition.

How long will Chiropractic take to work?
The scientific evidence and guidelines for medical practitioners state that spinal manipulation can help back pain, especially if carried out within the first six weeks. The longer you have been in pain, the longer it may take to improve with treatment. You will be advised of your likely recovery time, and how to minimise the chances of the problem recurring.

Will Chiropractic only help with new pain?
Early treatment is important, but chiropractors are also effective at treating long-standing or chronic pain. We can help with everything from postural pain from driving or sitting at a computer to sports related injuries and accidents, inherited or congenital problems. Come and talk to us if you’d like to find out more.

About Podiatry and Chiropody

Chiropody or Podiatry?
For the purposes of the law, insurance and registration, in the United Kingdom there is no difference between Chiropody and Podiatry or a Chiropodist and Podiatrist. In the UK Podiatry is simply the new name for Chiropody. The name was changed to podiatry in 1993 when in the UK the Society of Chiropodists added the term ‘Podiatrist’ to their name as it’s the international recognised name for a foot specialist and also as it’s slightly more appropriate; ‘podiatry’ refers just to feet while ‘chiropody’ refers to both feet and hands.

What services do you offer?
Free foot check:
Why not take advantage of our popular ‘free foot check’ where you can have your feet, or foot problems assessed and findings discussed at no cost and with no obligation.
General foot care:
We are equipped to deal with any foot problem. Many of the people who attend our clinic come for treatment of everyday foot care concerns such as nail trimming, thickened nails, corns and hard skin removal. Some seek relief from soreness, pain and discomfort, while others wish to improve the appearance of their feet to display them with confidence.
Ingrowing toenails:
Ingrowing toenails are often caused by poor nail cutting or accidental damage leading to the nail growing into the flesh at the side of the toe. In most cases this can be resolved painlessly by carefully removing the spur and dressing the toe to prevent infection during healing. Download more information from our ‘facts sheet’ page.
Cryosurgery:
Verrucas, a viral infection of the skin, can be a problem at any age, and although we offer an alternative for young children, cryosurgery, or freezing is offered for the treatment of stubborn verrucas. Download more information from our ‘facts sheet’ page.
Nail surgery:
Sometimes ingrowing toenails are too far gone or too painful to be treated conservatively and nail surgery is needed to carefully remove the side of the nail and apply a chemical to ensure it does not re-grow. This procedure takes less than an hour, is performed under local anaesthetic and you walk in and walk out. Download more information from our ‘facts sheet’ page.
Orthotics:
Flat feet, painful heels and plantarfaciitis, can often be corrected by specialist insoles called orthotics. Why not book a ‘free foot check’ for more advice? Download more information on heel and foot pain from our ‘facts sheet’ page.

Does Maidenhead Podiatry treat diabetics?
Yes. Your initial consultation will include a diabetic assessment ensuring specific and appropriate treatment.

What are Orthotics?
Orthotics are custom made insoles designed to prevent abnormal foot movement encouraging muscles and tendons to work efficiently. They can help in the treatment of flat foot, high arches, heel pain and even the formation of corns and calluses.

What is the difference between a wart & a verruca?
There isn’t any difference, they are the same thing and can be treated the same way.

How many people suffer foot problems?
Studies suggest that 75% of us will suffer foot problems at some point during our lives.

Do women have more problems than men?
Women do tend to have four times as many foot problems as men with choice of footwear usually to blame.